Have a question? Don't be shy! Call or email, and we'll be happy to help answer any questions you might have. You can also check out our shipping and returns policy page if your question is related to those topics.
If you are inquiring with a specific question about an order, please reference your Order ID number in your message. This number appears on the email confirmation you received immediately after placing your online order.
Our business hours are 8:30 a.m. to 4:30 p.m. EST, Monday through Friday. However, our online store is open and accepting orders 24 hours a day, seven days a week.
105 Stone Village Drive
Fort Mill, SC 29708
Please note that we do not offer products for sale at our office location. The only way to order is to place your order online via this website or to call us with your order.
Warehouse & Distribution Facilities
We have distribution facilities located across the United States, and your order may ship from one of several different facilities depending on what types of products you are ordering and which of our facilities is closest, among other factors.
Please note that our warehouse is for storage and shipping/distribution only. We do not have a retail location, and you can not buy or pick up products at the warehouse. We ship all orders directly to your receiving location.
Need a Quote? (RFQ's)
We accept RFQs and will provide a custom quote for all orders over $1,000. Click here to submit your request for a quote and/or to upload your existing RFQ document. We'll reply with any questions as quickly as possible, and generally we ask for at least 2 business days to quote your order.